- AI Classification
- AI Agent
- Human Handoff
A campaign launch generated around 2,000 WhatsApp messages, leaving the client manually responding to customer inquiries and conversations one by one.
A WhatsApp AI chatbot trained around past customer conversations to understand common inquiries, respond contextually, and handle conversations automatically while routing situations that required human attention.
Faster responses, more consistent customer handling, and less manual work managing incoming WhatsApp conversations.
